Privacy Policy

Notification: Gamdom88.com is the official subdomain of Gamdom.com

By using Gamdom, you consent to the practices described in this Privacy Policy. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), and is effective as of April 17, 2025. We may update this policy periodically, and the latest version is available at Gamdom .com.

Information we collect

We collect information to provide, improve, and secure our services. The types of information we collect include:

Personal information

• Registration Data: When you create an account, we collect your name, email address, date of birth, and password. If you register via Steam or Google, we may collect your username or profile ID.
• KYC Verification Data: For compliance with anti-money laundering (AML) regulations, we may collect:
  • Government-issued ID (e.g., passport, driver’s license).
  • Proof of address (e.g., utility bill, bank statement).
  • Proof of income or source of funds for transactions exceeding $5,000.
• Contact Information: If you contact support, we collect your email address, username, and any information provided in communications.

Transaction information

• Payment Data: Details of deposits and withdrawals, including cryptocurrency wallet addresses, gift card codes, or Steam trade details (for Skinpay). We do not store sensitive payment information like credit card numbers, which are processed by third-party payment providers (e.g., Pulse, Gamemoney).
• Betting and Gaming Data: Records of your wagers, game outcomes, and account balances to ensure transparency and compliance.

Technical and usage information

• Device and Browser Data: IP address, device type, operating system, browser type, and language settings.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, personalize content, and analyze site performance.
• Usage Data: Pages visited, time spent on the platform, games played, and interactions with features like chat or promotions.

Voluntary information

• Surveys and Promotions: Information provided when participating in surveys, giveaways, or promotional campaigns.
• Community Interactions: Messages or content shared in Gamdom’s chat, Discord, or social media platforms (e.g., X).

How we use your information

We use your information to:

• Provide Services: Process registrations, deposits, withdrawals, and bets; deliver games and promotions; and maintain your account.
• Ensure Compliance: Verify your identity and age, prevent fraud, and comply with KYC, AML, and responsible gambling regulations.
• Improve User Experience: Personalize content, recommend games, and optimize platform performance based on usage data.
• Communicate: Respond to support inquiries, send transactional emails (e.g., KYC requests), and, with your consent, deliver promotional offers.
• Analyze and Enhance: Conduct analytics to understand user behavior, improve services, and develop new features.
• Ensure Security: Detect and prevent unauthorized access, fraud, or abuse of the platform.

How we share your information

We do not sell your personal information. We may share your information in the following circumstances:

Third-Party service providers

We share data with trusted partners who assist in operating Gamdom, including:

• Payment Processors: Pulse, Gamemoney, and cryptocurrency platforms to process transactions.
• KYC Providers: To verify identity and comply with regulatory requirements.
• Analytics and Marketing Tools: To track site performance and manage promotional campaigns.
• Hosting and IT Services: To maintain servers and ensure platform functionality.

These providers are contractually obligated to protect your data and use it only for the purposes specified by Gamdom.

Legal and regulatory compliance

We may disclose your information:

• To comply with applicable laws, regulations, or court orders.
• To respond to requests from regulatory authorities, such as the Curacao Gaming Commission.
• To enforce our Terms of Service or investigate suspected fraud, illegal activity, or violations.

Business transfers

In the event of a merger, acquisition, or sale of Gamdom’s assets, your information may be transferred to the acquiring entity, subject to equivalent data protection standards.

Community features

If you participate in public features (e.g., chat, Discord), your username and shared content may be visible to other users. Avoid sharing sensitive information in these areas.

Data Storage and Security

Storage

• Location: Your data is stored on secure servers in Curacao or other jurisdictions, depending on our hosting providers.
• Retention: We retain personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. For example, KYC data is retained for at least 5 years to meet AML requirements.

Security Measures

We use industry-standard security practices, including:

• Encryption: SSL encryption for data transmission and storage.
• Access Controls: Restricted access to personal data by authorized personnel only.
• Two-Factor Authentication (2FA): Available for account security.
• Regular Audits: To identify and address vulnerabilities.

Despite these measures, no system is completely secure. You are responsible for securing your account credentials and enabling 2FA.

Cookies and tracking technologies

We use cookies to enhance your experience:

• Essential Cookies: Enable core functionality, such as account access and transactions.
• Performance Cookies: Collect analytics to improve site performance.
• Marketing Cookies: Deliver personalized ads and track campaign effectiveness.

You can disable non-essential cookies, but this may limit certain features. For details, review our Cookie Policy at Gamdom. com.

Changes to this privacy policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on Gamdom. com, and significant changes will be communicated via email or site notifications. Continued use of Gamdom after updates constitutes acceptance of the revised policy.

Contact Information

For questions, concerns, or to exercise your data rights, contact:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on Gamdom .com
• Mailing Address: Smein Hosting N.V., Abraham de Veerstraat 9, Willemstad, Curacao

For GDPR-related inquiries, you may also contact our Data Protection Officer at [email protected]. If you are unsatisfied with our response, you have the right to lodge a complaint with a supervisory authority (e.g., your local data protection authority in the EEA).

By using Gamdom, you acknowledge that we handle your personal information in accordance with this Privacy Policy. For the full policy and additional details, visit Gamdom. com.